Grand Sapphire Hotel Almaty, Almaty

The hotel offers a unique experience with the extra room up the stairs, but the rooms were not ready upon arrival, which was a surprise. Unfortunately, the rooms are not regularly serviced or checked for repairs.

The hotel offers a clean and cautious stay with rooms big enough for two people, though they lack regular servicing and maintenance checks. The pitch-black hallways can be a bit concerning, but overall cleanliness is maintained with vigilance.

The hotel is located conveniently with easy access to various restaurants. The rooms, although a bit dated and near the elevator, provide a clean space with good views of Dostuk Avenue. The service is friendly and helpful, offering amenities like a taxi service for local travel. The location is excellent, especially for visiting the Green Bazar and enjoying nearby dining options. The dining experience, while average, could be improved for better quality dishes. Overall, the facilities are decent but not outstanding.

I was delighted with the hotel's wonderful location, offering easy access to various restaurants and the Green Bazar. The rooms, although not very spacious and with a carpeted floor near the elevator, were exceptionally clean with excellent amenities for a cozy stay. The service was top-notch, with courteous and helpful staff who went out of their way to assist. Although the dining experience left much to be desired with average offerings, the overall value for money was decent. I found the location to be among the better ones, especially with private parking available on-site.

The hotel had a good view up and down Dostuk Avenue, but cleanliness on the 2nd-floor sofa left much to be desired. Despite the disappointing cleanliness, being cautious when staying there is advised.